Answer: My strengths, I believe, will be perfect for this role and your company. My greatest strengths include problem solving, reliability, and cost consciousness. Whenever a difficult problem arises, I will always take it upon myself to find a solution. My reliability means I will always complete my work on time and to the expected standard. And my cost-conscious work approach means I will always use company supplies and resources responsibly and find ways to make the company’s systems and processes more efficient.
(Reframe your answer per your experience and skill, aligning with the job description.)
Answer: My experience is diverse. I have experience communicating with team members, stakeholders, and customers, problem-solving, and working on projects with really tight deadlines. I also have experience analyzing information and data to achieve better outcomes. Although I am not applying for a leadership position, I have experience taking the lead when things go wrong. For example, the company website went down in my last job, and I took it upon myself to research the problem and get the website operating again quickly.
(Reframe your answer as per your experience and skill, which aligns with the job description.)
Answer: My experience is diverse. I have experience communicating with team members, stakeholders, and customers, problem-solving, and working on projects with really tight deadlines. I also have experience analyzing information and data to achieve better outcomes. Although I am not applying for a leadership position, I have experience taking the lead when things go wrong. For example, the company website went down in my last job, and I took it upon myself to research the problem and get the website operating again quickly.
(Reframe your answer as per your experience and skill, which aligns with the job description.)
Answer: I would say my biggest weakness is delegating. I am not very good at delegating tasks to other people because I like to do things myself so they are completed to a high standard. However, I do understand that is not conductive to effective team working and I am forcing myself to delegate tasks to my team workers based on their strengths to improve work output.
(Reframe your answer as per your experience and skill, which aligns with the job description.)
Answer: I handle stress and pressure by remaining calm and focusing on my responsibilities. I always prioritize tasks based on my team’s objectives. Red tasks are urgent and require immediate attention. Blue tasks come second, and green tasks can be left for later in the working day. By organizing my work efficiently, I can handle any stress or pressure that comes my way.
(Reframe your answer as per your experience and skill, which aligns with the job description.)
Answer: In my previous job, a customer called the company to request a refund on a product they had ordered that they were not satisfied with. When I asked my manager for permission to give the refund, they refused. They stated that because the customer was outside of the refund policy date, they were not eligible. I disagreed with that decision. I calmly and professionally explained to my manager that the customer had been with the company for a long time, and the cost of the refund was minimal. By refusing to give the customer a refund, they would likely take their business elsewhere and also leave a negative review online. After listening to my reasoned argument, my manager changed his mind and agreed to issue the refund.
(Reframe your answer as per your experience and skill, which aligns with the job description.)
Answer: You should hire me for several reasons. I am a great match for the job description. I have the skills and knowledge to come into the role and have an immediate impact. I am a quick learner and require minimal supervision in my work. You should also hire me because I can bring creative ideas to the team to help the company grow. My cost consciousness means I will always work hard to save you money. Finally, you should hire me because I will always be a positive role model for the company and work hard to help increase sales.
(always talk about your strength, align with the role requirement with a suitable example if any, and be prepared, this is the most asked question)
Answer: I have 3 questions I would like to ask, please.
(Never say no.. you should have to ask at least 2 questions to make yourself different from other candidates. Ask, Ask, Ask, so they should know you are interested in this role and you are curious about the role and the company.
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